Shipping Policy
📦 Shipping Policy – 2Kstore
At 2Kstore, we strive to provide fast, secure, and hassle-free shipping worldwide. Please review our shipping details below.
🌍 Where We Ship To
We currently ship to the following regions:
✔ USA & Europe – Free Standard Shipping
✔ International Shipping ($18 Flat Rate) – Includes:
- Asia: Hong Kong, Israel, Japan, Malaysia, Singapore, South Korea, United Arab Emirates
- North America: Canada
- Oceania: Australia, New Zealand
📌 We do not ship to P.O. Boxes or APO/FPO addresses.
🚚 Shipping Methods & Estimated Delivery Times
📌 Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
| Destination | Shipping Cost | Delivery Time |
|---|---|---|
| USA & Europe | FREE | 7-15 business days |
| Canada, Australia, New Zealand, Asia (Hong Kong, Japan, etc.) | $18 Flat Rate | 10-20 business days |
📌 Note: Shipping times may vary due to customs, weather conditions, or holiday seasons.
📦 Order Tracking
✅ All orders include a tracking number. Once your order is shipped, you will receive an email with tracking details.
📌 Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please:
1️⃣ Check with neighbors or building management.
2️⃣ Contact the carrier (tracking details provided in your confirmation email).
3️⃣ If the issue remains unresolved, contact our support team at support@twokstore.com, and we will assist you.
📌 Customs, Duties & Taxes (International Orders)
📌 International orders may be subject to customs fees or import duties, determined by your country’s regulations. These charges are the customer’s responsibility.
📌 Incorrect Address Policy
If you realize you entered an incorrect shipping address, please contact us at support@twokstore.com immediately.
- If your order hasn’t shipped yet, we can update the address.
- If your order has already shipped, we are unable to make changes, and you may be responsible for additional shipping costs if the package is returned.
📩 Contact Us
For any shipping inquiries, please contact us:
✉️ Email: support@twokstore.com
Thank you for shopping with 2Kstore! 🚀